bajibet live Privacy Policy

1 Introduction and Scope

bajibet live places the highest importance on the privacy of its users. This Privacy Policy ("Policy") applies to every individual ("User" or "you") who uses the services provided through the bajibetlive.cam website and its associated mobile applications ("Platform").

The matters described in this Policy cover all types of information exchange, including user account registration, deposit and withdrawal transactions, gaming activity, and customer service communications. Our Terms and Conditions and this Privacy Policy together form the legal basis for use of our services.

By continuing to use the Platform, you consent to the data collection and processing methods described in this Policy. If you disagree with any part of this Policy, please stop using the Platform and contact our customer service team.

2 Information We Collect

bajibet live collects user information in several ways. The information collected falls into the following categories:

2.1 Information You Provide Directly

When creating or managing an account, you provide the following information:

• Full name, date of birth, and gender
• Valid mobile number and email address
• National ID card or passport details for identity verification
• Payment method details (bKash, Nagad, Rocket, or Upay account details)
• Any information provided when contacting customer service

2.2 Automatically Collected Information

Some information is collected automatically while you use the Platform:

• IP address, device type, and operating system information
• Browser type and language settings
• Time and date of access to the Platform and usage patterns
• Information collected through cookies and similar tracking technologies
• Gaming activity, betting history, and transaction records

2.3 Information Received from Third Parties

We may receive certain information from identity verification service providers and payment processing companies, which is used to ensure the security of your account and the quality of our services.

3 Purpose of Using Information

The collected information is used for the following legitimate purposes:

• To facilitate account registration, verification, and management
• To process deposit and withdrawal transactions and maintain financial security
• To prevent fraud, money laundering, and illegal activities
• To restrict Platform access to users under 21 years of age (21+ only)
• To provide personalised services and promotional offers
• For technical improvement and bug fixes on the Platform
• To meet legal obligations and comply with government directives
• To improve 24/7 customer service standards and resolve user complaints

bajibet live never sells your personal information or transfers it to third parties for commercial purposes.

4 Data Storage and Security

bajibet live applies industry-standard technical and administrative measures to protect your information:

4.1 Technical Security

• All data transmission is secured through SSL encryption
• Database servers are kept in a secure environment and undergo regular security audits
• Sensitive information is stored in encrypted format
• Access control systems ensure that only authorised personnel can access data

4.2 Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period as required by legal obligations. Once that period has passed, the information is securely deleted or anonymised.

5 Sharing Information with Third Parties

bajibet live may share information with third parties only in the limited circumstances and under strict conditions described below:

5.1 Service Provider Partners

Only the minimum necessary information is shared with selected third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology infrastructure management. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be transferred to authorities if required to comply with a court order, government directive, or applicable law. In such cases, we will attempt to notify you where possible.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred; however, the terms of this Policy will continue to apply to the new entity.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used to operate the bajibet live Platform properly.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security verification, and core Platform functionality.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to analyse and improve Platform performance.

6.2 Cookie Control

You can disable cookies from your browser settings, but doing so may limit certain features of the Platform. Disabling essential cookies may disrupt login and transaction-related activities.

7 User Rights

You have the following rights regarding your personal information:

• Right of Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of information that is not subject to legal obligations.
• Right to Restrict Processing: You can request that data processing be limited in certain circumstances.
• Right to Portability: You can request your information in a portable format.
• Right to Object: You can object to the processing of your information for specific purposes.

To exercise these rights, contact our customer service. We will process your request within 30 working days. Some additional information may be requested for identity verification purposes.

8 Privacy Protection for Minors

bajibet live strictly prohibits participation on the Platform by anyone under 21 years of age (21+). An age verification process is followed at the time of registration, and additional identity documents may be requested in any case of doubt.

If we learn that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.

9 International Data Transfers

The technical infrastructure of our services may be operated on servers in various countries. As a result, your information may be processed or stored outside Bangladesh. In such cases, bajibet live ensures that adequate data protection measures are in place in the destination country and that internationally recognised protection standards are observed.

To obtain any information on this matter or to raise a concern, please contact our customer service team directly.

10 Policy Changes and Updates

bajibet live reserves the right to change this Privacy Policy from time to time. When changes are made:

• The updated Policy will be published on this page and the "Last Updated" date will change.
• For significant changes, a notification will be sent via your registered email or through the Platform.
• Continuing to use the Platform after a change takes effect will be considered as consent to the revised Policy.

You are advised to review this Policy regularly. Answers to common privacy-related questions can also be found in our FAQ section.

11 Contact and Complaint Resolution

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us. Our customer service team is available 24 hours a day, 7 days a week to assist in both Bangla and English.